The jobs done, your work looks great, your client is happy, there's just one last thing to do. Hand over their warranty and authenticity documentation.
There are a few key reasons to complete this important step:
It gives reassurance and confirmation to your client that they have received genuine COLORSTEEL® as opposed to another brand of pre-painted steel.
Being able to produce this, allows you to explain any difference in quotes they may see with installers who aren't able to produce this paperwork - often when they have been quoting for 'COLORSTEEL®' meaning a different brand of pre-painted steel all together.
It's a great step in completing your interaction with your client. Having a copy of their warranty and certificate of authenticity gives clear instructions to your client about what to do in the future in the unlikely event of needing to check in with us on anything relating to the performance of the product.
The warranty includes important details around the exact coil of COLORSTEEL® used, date of install and colour used and is a great way for them to have all the details in one place. It can then stay with the home if it sold, ensuring that this information is available to future owners.
In addition to the warranty documents, COLORSTEEL® warranty packs are available from your rollformer which include a handy folder, maintenance brochure and space for the authenticity certificate and warranty. It's a professional pack that speaks to the quality of your work and confidence your client can have in their new Colorsteel® product.
A COLORSTEEL® warranty provides peace of mind to what is often an important investment for your client. Warranty documents and folder packs are free of charge with all COLORSTEEL® products, so if you aren't already using this as part of your process, make the change today.